September 28, 2009
The “Best Match” sort continues to evolve with eBay’s SR2 announced changes. In this interview segment, Jim “Griff” Griffith explains how “Impressions” and “Performance” scores are used, what Top-Rated Seller adds, and how item relevance and shipping affect this little-understood search mechanism. (Run length: 05:37) This is the fifth part of an ongoing series.
September 16, 2009
eBay’s Jim “Griff” Griffith explains the cancellation of the Insurance option for listings, why eBay acted to remove the option, and how Sellers and Buyers should see the change. Are Buyers or Sellers responsible for insuring the parcel delivery? Griffith talks eBay and Insurance in this segment. (Run length: 05:42) This is the fourth part [...]
September 15, 2009
The marketplace giant eBay continues to step away from its forays into Social Networking, now indicating it will shutter its “eBay Blogs” section on October 31, 2009. The arrival of widely-available, free blog platforms and other social networks like Twitter and Facebook made the cost-cutting decision for eBay a simple one: Let’s save the money – they [...]
September 9, 2009
In this portion of my conversation with eBay’s Jim “Griff” Griffith, he provides more detail and insight into the qualifications needed for the new Top-Rated Seller program. He also responds to allegations that eBay no longer wants small sellers or is intentionally driving them away from the marketplace. (Run length: 05:06) This is the third [...]
September 7, 2009
The OKC eSellers group meets this Thursday night 7:00PM – 9:00PM to share experiences and learn more about eCommerce. The meeting will be held at Asbury UMC in south OKC (see below). This month we finally get to look at breaking the summer doldrums and forward to the approaching holiday season. Now is a great [...]
September 1, 2009
It is true that international sales do suffer more from lower DSRs. In the new program that’s coming up, called “Top-Rated Seller,” we’re just not going to count International DSRs for shipping. [Sellers] no longer have to fear receiving lower DSRS from their International sales…
August 26, 2009
On July 31, I had a conversation with eBay about its recent “SR2″ announcement. The scheduled changes are sweeping, sometimes dramatic, and can be confusing. (You can see them coming as important dates on the Calendar tab.) There will be new Seller requirements, more Powersellers – and a new “top seller” level, changes to DSRs, [...]
August 25, 2009
Here’s a segment fresh off the board from my recent conversation with Jim “Griff” Griffith, Senior Manager of Seller Advocacy at eBay. A Media Seller friend had asked if I couldn’t get Griff’s thoughts on some shipping & DSR challenges faced by these Sellers pinched by Shipping Caps and low DSRs. Griff’s suggestion is presented [...]
August 11, 2009
Please join us for a discussion of successful e-selling this Thursday night, 7:00 PM – 9:00 PM in Oklahoma City. The monthly OKC Metro eSellers meeting will be at Asbury UMC [click for map] 1320 SW 38th ST Oklahoma City, OK 73119 Directions: 405.308.4299 Meeting Itinerary Q&A. Bring your questions and get answers while we’re [...]
July 31, 2009
I’ll be spending some time today having a conversation with eBay about the changes announced this week. The focus is to help folks know about the changes and what they mean. I’ll make that available here for playback as soon as I can for you.