The “Best Match” sort continues to evolve with eBay’s SR2 announced changes. In this interview segment, Jim “Griff” Griffith explains how “Impressions” and “Performance” scores are used, what Top-Rated Seller adds, and how item relevance and shipping affect this little-understood search mechanism. (Run length: 05:37) This is the fifth part of an [...]
In this portion of my conversation with eBay’s Jim “Griff” Griffith, he provides more detail and insight into the qualifications needed for the new Top-Rated Seller program. He also responds to allegations that eBay no longer wants small sellers or is intentionally driving them away from the marketplace. (Run length: 05:06) This [...]
It is true that international sales do suffer more from lower DSRs. In the new program that’s coming up, called “Top-Rated Seller,” we’re just not going to count International DSRs for shipping. [Sellers] no longer have to fear receiving lower DSRS from their International sales…
On July 31, I had a conversation with eBay about its recent “SR2″ announcement. The scheduled changes are sweeping, sometimes dramatic, and can be confusing. (You can see them coming as important dates on the Calendar tab.) There will be new Seller requirements, more Powersellers – and a new “top seller” level, [...]
Here’s a segment fresh off the board from my recent conversation with Jim “Griff” Griffith, Senior Manager of Seller Advocacy at eBay. A Media Seller friend had asked if I couldn’t get Griff’s thoughts on some shipping & DSR challenges faced by these Sellers pinched by Shipping Caps and low DSRs. Griff’s suggestion [...]
