eBay Ditches DSRs as Yardstick, Announces Other Changes

March 11, 2014

Big things to look for with eBay SR1 2014 are SELLER STANDARDS, which:  Combine with a change in DSRs to create the “DEFECT RATE”, helping avoid the one-shot kill  the “Hassle-Free Returns” wording and other messaging being placed visibly in listings, which tie into the “ITEM CONDITION POLICY FOR RETURNS”  a new option announced that […]


Shoot It Like It’s a Crime Scene – They Could Be Snacking!

January 22, 2013

Cop shows are all the rage here. we say, “Shoot it like it’s a crime scene; write it like you’re the only witness.” We’re going to have to deal with description writing with brevity-importance or brief up top, detail down below, as mobile devices continue to encroach on shopping behaviors. The rapid rise in “snacking” […]


Kabbage Awards UJ “Tallest Thinking Cap” Oscar Award

January 27, 2012

Oscar Season is upon us, and the fine folks over at Kabbage caught the fever recently, awarding me their gold statue for “Tallest Thinking Cap.” In their fun article, they cite my pointy-headedness in the win “for always having his eye on the future of ecommerce.” I actually do enjoy trying to look ahead to […]


“Free Shipping” Gets Automatic 5 Star DSR on eBay

August 24, 2010

The eBay feedback DSR for Shipping & Handling is automatically getting 5 Star ratings if the Seller offered FREE SHIPPING, according to alert reader SimplyMyBusiness. I was able to test and verify this myself later in the evening, though it isn’t clear that it’s anything other than a trial run. When leaving feedback the Buyer […]


First Three Words Not Key to eBay Search

August 22, 2010

Not long ago, somebody got it all figured out: the key to being found on eBay search was the first three words in a title. Only these first three keywords, it was explained, were used to determine if the search the Buyer entered was a match to the item. Like other “kinda-sorta-maybe” things that find […]


eBay Special – Stores Users Get 10 Cent Auctions July 27-28

July 26, 2010

 eBay gives Stores users two days of 10 cent Auction listings from midnight tonight (July 27) through midnight Wednesday (July 28), no matter the opening price. Sellers are cautioned to do their research before slapping something valuable down without a good idea of recent market demand and price. But for a dime, it may just […]


eBay Drops the AdCommerce Program of Internal PPC Ad Sales

July 1, 2010



Norrington’s Top-Rated Seller Certificates Hearken Back to Earlier, Fun eBay

March 27, 2010

Arriving in the mail last week or so was a large-ish eBay envelope (which I let sit on my desk for a couple days, darn it). I was surprised at its contents: It reminded me fondly of an earlier time when eBay actively promoted an image that it was interested in the success of the […]


Shipping Labels to Arrive on eBay as PayPal Split Continues

March 27, 2010

Ebay has announced that all Sellers will be able to create USPS labels from the order details page in My eBay by the end of the month. Additionally, this will become the default printing option for Sellers over the span of the next few months, according to the announcement this week. The change may simplify […]


Conversation with eBay – Part IV

September 16, 2009

 eBay’s Jim “Griff” Griffith explains the cancellation of the Insurance option for listings, why eBay acted to remove the option, and how Sellers and Buyers should see the change. Are Buyers or Sellers responsible for insuring the parcel delivery? Griffith talks eBay and Insurance in this segment. (Run length: 05:42) This is the fourth part […]