September 28, 2009
The “Best Match” sort continues to evolve with eBay’s SR2 announced changes. In this interview segment, Jim “Griff” Griffith explains how “Impressions” and “Performance” scores are used, what Top-Rated Seller adds, and how item relevance and shipping affect this little-understood search mechanism. (Run length: 05:37) This is the fifth part of an ongoing series.
September 16, 2009
eBay’s Jim “Griff” Griffith explains the cancellation of the Insurance option for listings, why eBay acted to remove the option, and how Sellers and Buyers should see the change. Are Buyers or Sellers responsible for insuring the parcel delivery? Griffith talks eBay and Insurance in this segment. (Run length: 05:42) This is the fourth part [...]
September 9, 2009
In this portion of my conversation with eBay’s Jim “Griff” Griffith, he provides more detail and insight into the qualifications needed for the new Top-Rated Seller program. He also responds to allegations that eBay no longer wants small sellers or is intentionally driving them away from the marketplace. (Run length: 05:06) This is the third [...]
August 26, 2009
On July 31, I had a conversation with eBay about its recent “SR2″ announcement. The scheduled changes are sweeping, sometimes dramatic, and can be confusing. (You can see them coming as important dates on the Calendar tab.) There will be new Seller requirements, more Powersellers – and a new “top seller” level, changes to DSRs, [...]